Hi there, I'm trying to follow the instructions stated here https://support.freshdesk.com/support/solutions/articles/50000006076-custom-agent-status?utm_source=freshdeskproduct
Specifically, this part
I don't see that on the agent's dashboard
need help pls. thanks
Mark Villanueva
Hi there, I'm trying to follow the instructions stated here https://support.freshdesk.com/support/solutions/articles/50000006076-custom-agent-status?utm_source=freshdeskproduct
Specifically, this part
I don't see that on the agent's dashboard
need help pls. thanks